World first as whole metropolis’s transport community is digitally

World first as whole metropolis’s transport community is digitally
  • New cell app permits passengers entry to each mode of public transport in a metropolis “hands-free”, utilizing Bluetooth sensors to attach buses, trains and even funiculars. The 360Pass app offers customers the power to rent e-vehicles, pay for parking and establish e-mopeds.
  • The most cost effective attainable fare robotically calculated on the finish of every day based mostly on the passenger’s precise utilization – and without having to buy a ticket.
  • For transport authorities, the brand new suite of sensible mobility software program empowers operators with a “digital twin” of the complete transportation community, giving real-time visibility of passenger & multi-modal transport flows round any metropolis.
  • Launching at the moment, Hitachi’s Lumada Clever Mobility Administration suite, contains highly effective tech for passengers and transport operators alike – connecting sensible ticketing, site visitors stream administration and e-charging by way of a standard analytics platform.
  • Answer may assist cities comparable to New York or Washington drive up public transport, minimize C02 emissions and slash congestion hours for drivers (presently 102 and 44 hours respectively1).

WASHINGTON, July 20, 2022 (GLOBE NEWSWIRE) — In a transfer that’s set to set off a revolution in how folks all over the world will journey in cities and cities, Hitachi Rail has digitally related private and non-private rent transport throughout a complete metropolis. The milestone has been achieved utilizing expertise from Hitachi’s new sensible mobility suite referred to as Lumada Clever Mobility Administration, launched at the moment.

The expertise can be utilized in cities and cities the world over. Within the launch programme – in Genoa, Italy – Hitachi has related 663 buses, 2500 bus stops, the metro line utilized by 15 million p.a., two funiculars, one historic hillside railway, 10 public lifts and two suburban bus routes that span 50km. Customers even have the facility – by way of the contact of a button on their cellphones – to rent an electrical automotive, pay for parking or discover an e-moped.

Energy to the passenger

As a part of the world-first trial, Hitachi’s 360Pass sensible ticketing app has eradicated the necessity to buy a standard paper ticket ever once more; or to ‘touch-in’ or obtain a number of apps for various transport providers.

The 360Pass connects Bluetooth sensors that know when a passenger with the cell app has boarded, how far they’ve travelled and once they disembarked. Customers can take multi-modal journeys, however the 360Pass system will guarantee they solely pay the absolute best fare on the finish of every day.

The 360Pass app presents extra personalised details about public transport journeys, together with the quickest and most handy multi-modal route choices and actual time journey updates.

It additionally permits passengers to test how busy bus providers are by way of the app, enabling them to decide on much less crowded providers. This function can assist allay the elevated anxiousness about crowding post-Covid19, which a latest impartial examine discovered to be the second greatest determinant passenger satisfaction.2

360Pass is being delivered in partnership with the town’s public transport operator, AMT, and the Municipality of Genoa, utilizing the native model title GoGoGe. The expertise is a part of the municipality’s drive to spice up the utilization of each private and non-private e-hire providers. The revolutionary venture goals to offer extra simply identifiable options to the ‘final mile’ drawback confronted by passengers and public transport authorities all over the world.

Sport-changer for transport authorities and operators

Genoa, residence to two-thirds of 1,000,000 folks, faces comparable transport challenges to cities all over the world – congestion, emissions and delivering high quality providers. The ambition on behalf of the town’s management is to unlock a step change in using sustainable mass transport throughout the metropolitan space.

Know-how presents a method to cut back the reliance on non-public autos – serving to the municipality to fulfill its targets for congestion reduction and lowering emissions – whereas optimising prices and the availability of transportation throughout the area. In cities comparable to New York, the place drivers can spend a median of 102 hours a yr in congestion, this may very well be transformative.

Along with the 360Pass cell app for passengers, the Lumada Clever Mobility Administration suite offers operators the power to attach, scale and optimise their metropolis’s whole transportation community in actual time.

The over 7,000 Bluetooth sensors put in in Genoa enable the creation of a “digital twin” of the area’s transport and passengers’ end-to-end multimodal journeys. This real-time digital map of how the town is transferring is a strong software to permit operators to optimise providers, timetables and create a system that higher accommodates the altering peaks and troughs in passenger demand. It will probably establish the problems that deter public transport utilization, comparable to congestion, emissions, crowding or gaps in providers.

Along with sensible ticketing, the suite can mix options to assist operators management site visitors stream and repair patterns in actual time, enable operators to react extra successfully to disruption or massive scale occasions (concert events or sporting) taking place throughout the town. Additional, by be a part of up details about the extent of emissions and congestion in several geographical space, it permits operators to make good move about the place to focus on electrification of providers first and prioritise areas for charging for e-bus and e-car fleets and infrastructure.

Alessandro de Grazia, Group Head of Sensible Ticketing, Hitachi Rail, stated: “Hitachi’s Lumada Clever Mobility Administration suite is a world first for sensible mobility and may enhance city transport in cities all over the world. For the primary time, passengers can plan and entry probably the most handy multi-modal journey for the most cost effective fare, with out ever eradicating their telephone from their pockets.

“Immediately, cities face the challenges of rising public transport use to cut back emissions, minimize congestion and increase their recoveries. Our new options – confirmed in Genoa – present a uniquely highly effective platform for operators. Throughout the US, from Washington to Phoenix, and New York to Austin – we can assist operations join, scale and optimise their whole transportation community by way of a single platform.”

As a worldwide chief in transport and expertise, Hitachi’s imaginative and prescient for sensible mobility is to digitise and optimise each a part of the journey throughout various kinds of public transport. The brand new suite embodies Hitachi Rail’s holistic imaginative and prescient for smarter mobility, incorporating options throughout three key areas: sensible ticketing, mobility administration and electrified mobility options. Whereas the agency is thought for delivering trains and rail infrastructure all over the world, together with the enduring shinkansen bullet trains, the digitisation of transport methods is a vital and rising space of focus.

Marco Beltrami, President, AMT [Genoa’s public transport operator] stated: “GoGoGe, the title we selected in Genoa for Hitachi’s 360Pass app, presents a singular journey expertise to our clients with the game-changing hands-free expertise. We are able to observe our clients all through their journey, throughout all transport methods, getting a transparent image of their end-to-end journey.

“Deploying Hitachi’s expertise is a superb alternative for each AMT and the town of Genoa to be a pacesetter in sensible mobility and take a look at revolutionary applied sciences that may make an enormous distinction to journey in cities all over the world.”

For media enquiries please contact:

Hitachi Rail:

Adam Love on [email protected] or +44 7860 273 317


Ed Brown on [email protected] or +44 7850 071287

Observe to the editors

Entry to high-res photographs and infographic explainers of the expertise could be downloaded right here

About Hitachi’s Lumada Clever Mobility Administration suite

Lumada Clever Mobility Administration is Hitachi’s new suite of sensible mobility options for cities, transport operators and passengers.

The suite represents Hitachi Rail’s 360º imaginative and prescient for smarter mobility, incorporating options throughout three key areas:

  • sensible ticketing (together with 360Pass)
  • stream administration for folks and autos; and
  • electrified mobility options

Utilizing the suite’s 360Motion platform, an actual time analytics software that creates a digital twin of a metropolis’s whole transportation community, operators can join, scale and optimise any mixture of those providers. As a versatile platform, 360Motion can combine expertise from any present supplier, or draw from the vary of options inside the wider Hitachi group.

By providing ‘as a service’ enterprise fashions to clients, Hitachi Rail goals to make it simpler than ever for cities, operators and passengers to speed up the transformation to extra sustainable transportation.

For extra info, please go to: Sensible Mobility | Hitachi Rail

About 360Pass: “hands-free” Sensible Ticketing expertise

A part of Lumada Clever Mobility Administration’s sensible ticketing providing, Hitachi Rail can be launching the brand new 360Pass cell utility for passengers, accessible on iOS and Android sensible telephones. The app, launched now accessible in Genoa, shall be rolled out on a city-by-city foundation in partnership with native transportation authorities and operators.

The related Bluetooth sensor are straightforward to put in and powered by batteries that final for round 5 years. The set up and set-up gentle infrastructure in Genoa took lower than six months to be fully-operationally prepared. Having proved profitable with metropolis’s advanced mixture of public transport modes and difficult geography (dense, hilly and constructed round successive bays and valleys), Hitachi Rail is assured the expertise may very well be utilized to any metropolis all over the world.

Along with typical cell ticketing capabilities, comparable to e-ticketing and QR codes, 360Pass is presents revolutionary hands-free “BeIn BeOut” expertise that gives ticketless transportation throughout a number of modes of transport.

The expertise makes use of a community of sensor nodes, put in at strategic factors throughout a transport community, together with on trains, buses, parking tons at stops and stations, which join with the consumer’s 360Pass app by way of Bluetooth.

As soon as a passenger begins a journey, the app connects with every sensor it passes on the route, recording the complete multi-modal journey; for instance, totally different sensors will register a passenger transferring between a bus and a metro service. The app then makes use of the recorded information to calculate the best-priced fare for the passenger on the finish of the day, and sends a receipt for the ultimate fare at 3am the following day.

The app additionally offers extra personalised info to the passenger, based mostly on the context of their journey – predicting crowding at future stops, and alerting passengers as they strategy their vacation spot.

Apart from offering a seamless expertise for the passenger, the expertise can ship vital advantages for operators, together with enhanced information on passengers’ full multi-modal journeys, supporting the optimisation of timetables. The expertise additionally has the potential take away massive queues and bottlenecks round ticket boundaries through the use of the expertise on the entrance to platforms or autos.

Hitachi Rail’s new launch programmes, and many years of expertise typical ticketing, are proving the viability of expertise that connects a number of modes of transport throughout a complete metropolis or area.

  1. Supply: INRIX congestion scorecard
  2. Supply: An impartial survey of passengers accomplished by Transport Focus about views on journey.

About Hitachi Rail

Hitachi Rail is a completely built-in, world supplier of rail options throughout rolling inventory, signalling, service & upkeep, digital expertise and turnkey options. With a presence in 38 nations throughout six continents and over 14,000 staff, our mission is to contribute to society by way of the continual growth of superior rail transport options. We’re happy with our world achievements, from our world well-known ‘bullet trains’, to our signalling options and turnkey initiatives, state-of-the-art site visitors administration and digital options. Drawing on the broader Hitachi Group’s market-leading expertise and research-and-development capabilities, we try for business main improvements and options that may ship worth for patrons and sustainable railway methods that profit wider society. For details about Hitachi Rail, go to

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World first as whole metropolis’s transport community is digitally

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